Terms and Conditions

General Comments

Kaia Manzi Lodge is a family resort, enjoyed by families who value peace and tranquility. We do not accept:
1

Any all male or all female groups. NO bachelors parties

2 No noise will be tolerated after 22h00 in the resort. 

3

It is strictly forbidden to play loud music.

Check In Arrangements

1 Please, no arrivals after 8 PM
2 One night booking arriving before 2PM are subject to day visitors fees.

3

Camping and all rooms are only available after 4PM on the arrival date and must check out of the rooms and camping sites before 1 PM on the departure date.

4

Departures after 1PM will result in R50 per hour deduction from the key deposit.

5

Day visitors only by prior arrangement.  Normal day visitors fees are applicable irrespective to the number people in your Self Catering room / Camping site / Guesthouse Room.

6

One vehicle allowed per room. Extra vehicles, boats and jet skis are subject to day visitors fees.

Some Legalities

1 We do not accept any responsibility for lost or stolen goods.
2 No refunds will be given after arrival.
3 Admittance and the use of facilities are at own risk.
4 Right of admission is reserved.

5

We only accept cash, master and visa cards. NO CHEQUES, DINERS CLUB OR AMERICAN EXPRESS

Other Information

1

Kaia Manzi is a known resort for the boating enthusiast, thus we ask that you only fish in the designated area.

2 

No dogs/cats allowed. We know your pet is special, so are our guests, our linen and our carpets.

3

No motorcycles or quad bikes in the park.

Deposit and Payment Information

1

We require a 50% non-refundable deposit when bookings are made.

2

The balance as well as a R200 key deposit is payable on the arrival date. The key deposit is refundable.

3

Cancellation fee is 50 % from the deposit if the cancellation was done 31 days before the booked arrival date.